Using AA and general troubleshooting

I can't delete an asset import - the 'delete' button is greyed out
You will first need to Roll Back the Import. This is what removes the assets, that were part of the import you did, from AssetAccountant.  Once that...
Wed, 29 Mar, 2023 at 12:42 PM
How can I handle bespoke / custom depreciation and tax rates in AssetAccountant™
Question: How can I setup assets in AssetAccountant™ that have non-standard depreciation rules I need to apply? For example: Assets that may require t...
Wed, 19 Jul, 2023 at 4:29 AM
Importing historical assets which have been revalued
AssetAccountant™ will ensure your tax cost base and the accounting revaluation amounts are correct. AA's Advanced Import feature allows you to impor...
Wed, 29 Mar, 2023 at 2:31 PM
I can't perform certain actions because buttons are greyed out
Are you wondering why some functions are not possible because the button you want to use is greyed out? This is usually because your permission access i...
Wed, 29 Mar, 2023 at 3:27 PM
What to do for a returned asset (credit from a supplier)
Question: How can I best reverse/enter a credit for an asset previously purchased - say in July but we received a credit for the asset in November for the ...
Wed, 29 Mar, 2023 at 3:44 PM
Help - I can't login to my account and the "forgot password" link doesn't work
If you have previously set yourself up as a User in AssetAccountant and you are having trouble logging in, try these remedies: Go to the login screen a...
Tue, 5 Dec, 2023 at 4:06 PM
NZ - Can AssetAccountant™ split 'Depreciation Recovery Income' and 'Capital Gain' on disposal of depreciated assets?
If an asset is sold in New Zealand for a price higher than its original cost price, the depreciation recovery income is taxable, however the capital gain on...
Thu, 30 Mar, 2023 at 5:27 PM
Trouble importing bulk assets from template, csv file
Sometimes you may experience difficulty importing your assets from another system or from old spreadsheets. It is unlikely there is a problem with the A...
Thu, 18 Apr, 2024 at 2:35 AM
LVP - Low Value Pool: Quarterly depreciation report for quarterly tax provision calculation
For Australian users: The Low Value Pool (LVP) depreciation is an annual taxation concept (I.e. it's always calculated at the end of financial years...
Mon, 23 Oct, 2023 at 6:52 PM
Handling more complex partial disposals
AssetAccountant™ has many features to assist with fixed asset acquisition and disposal requirements. AA's partial disposals functionality is typical...
Tue, 11 Apr, 2023 at 2:41 PM