Help and Support

AssetAccountant™ Help and Support Options
AssetAccountant™ Help Options   There are a number of reasons you may need to contact us.  Help with your account or support when using AssetAccountan...
Thu, 3 Feb, 2022 at 1:22 PM
"Revoked Access" or can't accept invitations
Are you getting a notification or an error display like this? If you are having trouble accepting an invitation to AssetAccountant™, it is most likely a ...
Tue, 18 May, 2021 at 11:50 AM
What are the orange cells in the view assets grid?
AssetAcountant™ does not back-calculate data from the opening balance provided by you. Why?  When importing assets, AssetAccountant™ is taking...
Mon, 10 Jan, 2022 at 9:15 AM
Classifications and Custom Fields - What is the difference?
AssetAccountant™ allows you to separate depreciation data AND include individual asset identifiers.  This is achieved using two distinctly different feature...
Mon, 10 Jan, 2022 at 9:49 AM
What is Estimated Depreciation in the asset information grid?
When you import assets with an opening balance into AssetAccountant™ you will notice there is a "greyed out" section in italics above the opening ...
Mon, 10 Jan, 2022 at 10:11 AM
Different cost base - Tax and Accounts purchase price is different
AssetAccountant™ allows you to import assets with a different cost base via the "Assets Import" engine. There is another way of adjusting...
Fri, 1 Oct, 2021 at 9:16 AM