If your GL account balances in Sage Intacct do not reconcile with AssetAccountant, we recommend running a report that shows the breakdown of the GL code that does not reconcile from Sage Intacct.
Review this for any journals that were not posted by AssetAccountant and these are likely to be the reconciling items and where your issue lies.
Review these journals and determine :
- if the journals have been incorrectly posted to the relevant accounts - in which case these should be deleted from Sage Intacct; or
- these journals have been correctly posted - in which case you will need to update AssetAccountant to reflect the updates and run a correcting journal (but do not post this journal unless you are happy to delete the original manual one in Intacct).
Other possible issues you might find are that you have not posted a journal from AssetAccountant into Intacct, as shown in the screenshot below:
In this case you should post the draft journal. If you need to amend this journal for any reason before posting, you may need to delete all subsequent journals, make the correction and then repost all the journals after the corrected journal.