This situation is typically due to a Sage Intacct setup issue that you should take up with Sage Intacct support OR your Sage Intacct implementation partner.

But we can offer you a few suggestions for what might be happening:

  • It's possible that the dimension in Sage Intacct has no 'members' (no current projects)
  • It's possible that the Sage Intacct entity you're connecting to from AssetAccountant has no members
  • It's possible that the Sage Intacct User that you use to connect to from AssetAccountant doesn't have full permissions on the affected dimension(s)